I understand that I am booked with Ceremony Event Travel 2019 Inc., carrying on business as Ceremony [“Ceremony”], a corporation operating in accordance with the Business Practices and Consumer Protection Authority Act (BC), licensed in the Province of British Columbia [Consumer Protection BC License Number: 75069]. Ceremony makes arrangements with suppliers who provide travel services such as air travel, cruises, hotels, buses, sightseeing, car rental or other activities included in or offered in addition to, a tour package. Ceremony does not control, operate, own or manage any vehicle, hotel, resort, cruise ship, restaurant or other supplier of services.
PRICE, TAXES & FEES
Prices are per person in either Canadian or US Dollars unless otherwise stated and are subject to availability at the time of booking. Pricing is based on the occupancy chosen; should your occupancy change for any reason you are responsible for paying any difference in price. A non-refundable booking fee is included in the package price. This contract permits price increases. The prices advertised are based on the costs of the suppliers at the time of booking. These costs are dependent on fuel costs, rate of exchange and other factors and the price may increase due to a change in these fixed costs.
BILLING & PAYMENTS
As a Ceremony passenger and parent/guardian, you agree to provide Ceremony with complete and accurate billing information at the time your account is created and to update this information within 15 days of any change. Such billing information includes but is not limited to your legal name, mailing address, and telephone number(s) and any applicable e-mail addresses. Providing false billing information shall be the cause for immediate and permanent termination of your reservation.
PAYMENT DUE DATES
All of our trips are broken into monthly installments with the balance payment due approximately 90 days prior to the departure date. Payment dates are displayed during the online booking process. Registered passengers can find their specific payment schedule under the Payment Info tab of your My Profile. All monthly payments are mandatory, failure to make payment may result in you losing your place on the trip and/or your early booking price. Late payments may also be subject to a late fee. You need to make all payments according to the payment schedule in order to ensure your space on the trip.
PAYMENT FOR SERVICES RECEIVED
You agree to pay for all of the services you receive.
DATA PRIVACY POLICY
Ceremony agrees not to use cardholder names, account numbers or other credit card transaction information embossed, encoded, or appearing in any other manner on a card for any purpose other than for the sole purpose of assisting Ceremony in completing the transaction, or as specifically required by law. Ceremony also agrees not to disclose this information to any third party other than the financial institution or its designated agent.
PAYMENT METHODS
Visa Debit and Credit Card: If the payment method is Visa debit or credit card, the customer may obtain a copy of the invoice upon request via email and it will be sent to the address listed on the email account. A copy of this invoice will also be sent to any email address on file, following any previous payment made. Ceremony will automatically charge your credit card or visa debit card for the payment to pay each installment as they come due if there is an active card on the account. If for any reason your credit card company or bank refuses to make payment of the amount billed to your credit card, your account will be placed in a delinquent status, which may, at Ceremony’s sole discretion, include immediate termination of your reservation. It is your responsibility to contact Ceremony with updated information and payment arrangements if you cancel the applicable credit card or Visa debit card if your card details change. Interac: If the payment method is Interac you must log-on to your online banking and make payment prior to the payment due date. If you miss a payment date it is your responsibility to contact Ceremony and advise of the situation. Ceremony reserves the right to cancel the reservation if a payment is not made. You are responsible for payment for the Services regardless of if you receive an invoice. Cash is not an acceptable form of payment and will not be accepted.
DELINQUENT OR NON PAYMENT
Ceremony reserves the right to cancel and remove an account, without notice, those that have been placed on delinquent status and all payments made will be non-refundable. Ceremony reserves the right to charge a $75 to $150 fee to reinstate cancelled reservations. Reinstated delinquent accounts may no longer be entitled to the Early Booking Bonus or extra incentives received at the time of the initial booking.
CANCELLATION OF SERVICES
All cancellation requests must be given in writing to [email protected]. Cancellations will be effective as of the date received. All monies received to the date of cancellation including insurance purchased, and any add-ons purchased, are non-transferable and non-refundable.
CHANGE OF NAME
A name change is possible subject to approval by our suppliers. To request a name change your account must be current and up to date. You cannot name change with an existing passenger or anyone who was previously registered on your tour. There is no fee charged by Ceremony for a name change, however, our suppliers may in certain cases charge a fee. Within 30 days of departure name change requests are not accepted.
SUPPLIERS
Ceremony packages together services from tour operators and other suppliers of service [travel agencies, destination management companies, airlines, hotels, coach companies, ground operators, event planners and others] which, together, form the tour package you purchase, these are independent parties over which we exercise no direct control. Ceremony shall not be liable for any claims, losses, damages, costs, expenses, delays or loss of enjoyment of any nature or kind whatsoever, to you or your travelling companions or group members, resulting from the acts, omissions or negligence of any of these independent parties.
TOUR PACKAGES
Tour Packages include the following [unless otherwise stated]: Return Airfare, Hotel Accommodation [number of nights and inclusions as stated], Hotel Transfers, Assistance at Destination. Departures generally occur between Thursday to Monday of the selected week but can leave as early as Wednesday on the selected travel week or as late as the following Tuesday.
Ceremony reserves the right to withhold or change exact travel dates until the entire group has paid in full and/or it is within 60 days of the travel week selected. Ceremony and suppliers reserve the right to cancel a tour or modify the travel service you have purchased by changing the dates or destination, substituting services, varying the itinerary, changing the aircraft, hotel or otherwise up to the departure. In this case, a comparable or superior product will be offered. In the event of postponement, a trip credit for the full value of the trip costs will be offered for future travel for no less than 12 months after the originally scheduled trip.
Ceremony and suppliers reserve the right to cancel or postpone a tour or modify the travel service you have purchased by changing the dates and destination, substituting services, varying the itinerary, changing the aircraft, hotel or otherwise up to the departure. In this case, a comparable or superior product will be offered. Suppliers may have the right to substitute other suppliers in their place with or without notice to
Ceremony and/or passengers. Ceremony does not assume responsibility for any claims whatsoever resulting from such substitution.
Ceremony reserves the right to change or postpone dates, destination, tour package and/or itinerary whenever, in its judgement, conditions warrant or it is deemed necessary for the convenience, comfort or safety of the tour.
AIR TRANSPORTATION
Ceremony uses both scheduled and chartered air carriers. The routing may include a stopover or a connection via highway coach or air carrier. In some cases overnight stays in a city that is not your final destination may be required. In this case, Ceremony may provide overnight accommodation as part of the package price. It is the sole responsibility of the passenger to reconfirm inbound and outbound flight times with the respective carrier.
Baggage allowances vary and should be verified with the air carrier. Airline tickets state the conditions of carriage and liabilities. Scheduled flight times are not guaranteed and may affect the duration of your stay at the destination without any compensation. Expenses incurred due to delays or missed connections are beyond the control and responsibility of Ceremony.
ACCOMMODATION
The hotel accommodation selected is your preferred selection and may be substituted or modified for a hotel within the same category, or from a higher category, at any time. Reasons for a modification in hotel accommodation may include, but are not limited to: construction, change in hotel policy, change in services standards or overbooking.
Hotel rooms are based on run-of-the-house room availability. Cots may be available at an extra cost but cannot be guaranteed. Certain hotels have a per diem charge for the use of safety deposit boxes. At the hotel's discretion a security deposit may be required. Ceremony requires a security damage deposit or the purchase of room damage protection.
Ceremony does not hold responsibility for charges incurred by passengers in the hotel such as, but not limited to: mini-bar, room service, phone calls, safety deposit boxes or damage to the room or premises. Ceremony is not liable and can not control the decision of the hotel management to remove a passenger from the hotel.
DAMAGES
Unless otherwise stated, each room must choose collectively to make a damage deposit or pay a damage protection fee. The options are a $60 CAD/USD deposit - this deposit is refundable upon check-out, provided there is no damage. I understand and acknowledge that I and my roommates collectively are responsible for damages to the hotel room and common areas and that the deposit will be put towards the cost of any damage regardless of how caused, and that we will be responsible for the cost above the deposit amount; or, 20 CAD/USD protection fee, the fee is non-refundable. I understand and acknowledge that only accidental damage will be covered if we selected the $20 protection. Hotel cleaning charges and/or smoking charges are not covered nor is any damage that is a result of a violation of the code of conduct. Accidental is defined as occurring without intent to damage and is determined by Ceremony Travel and/or hotel staff. Damage which is the result of Intentional damage is not covered and will be the responsibility of the occupants. In the event that it is not clear if the damage was either accidental or intentional, the damage shall be deemed to be accidental. I understand the maximum damage covered is $500 CAD/USD per room and damage above this amount, even if accidental, will be the responsibility of the occupants of the room.
ROOMING
Upon booking, passengers must select their desired room occupancy – the occupancy selected will affect the cost of the trip. Once room occupancy is chosen, passengers are responsible for selecting roommates based on that occupancy. Passengers must submit their roommate selection by the assigned deadline. If the passenger does not submit a request, an incomplete request is submitted, or the submitted request cannot be completed, Ceremony will assign roommates of the same gender and group, and/ or adjust the passenger’s occupancy as necessary. Should the number of people in your room change, whether it was changed at your request, circumstances out of your control or by Ceremony when assigning rooms, you will be responsible for finding additional roommates to fill the space and/or paying the additional cost associated with an occupancy change. Ceremony reserves the right to adjust room assignments based on hotel space and availability. The room occupancy of your choice may not always be available due to hotel space limitations and/or restrictions.
LIVING STANDARDS
Living standards and practices at the destination and the standards and conditions there with respect to the provision of utilities, services and accommodation may differ from those found in Canada and the United States of America.
INSURANCE
Insurance may be included in your trip if stated. Additional insurance may be available for purchase, with restrictions as stated. The cost of insurance is non-refundable if you cancel your trip. Insurance is only in effect from the date it is paid and added to your trip. The initial booking fee is a non-refundable booking fee, the booking fee does not form part of the trip costs and is not covered by insurance. Unless otherwise stated, for flight trips, the maximum amount of coverage for trip cancellation and/or interruption purposes is $2500 CAD. Insurance does not cover international students, the Policy coverage is for citizens of the country of departure. I understand it is the passenger and/or parent/guardians' responsibility to review the terms and conditions of the travel insurance policy purchased. I understand that the travel insurance provider is the sole determiner for coverage and is an independent company which Ceremony does not control or manage and Ceremony is not responsible for any claims, losses, damages, costs, expenses, delays or loss of enjoyment of any nature or kind whatsoever, to me, resulting from the acts, omissions or negligence of the insurance provider.
DOCUMENTATION
Ceremony requires that every passenger have a valid government-issued photo identification for domestic travel, and a valid passport when travelling out of their home country. In certain cases, a visa or affidavit may be required. Please verify with the consulate or embassy of the country of travel to ensure that you have all the necessary travel documents. Please note that entry to another country may be refused even if the required information and travel documents are complete. Ceremony will neither reimburse nor assume responsibility for any passenger denied boarding or refused passage or entrance to any destination for any reason. It is the sole responsibility of the passenger to ensure proper and valid documentation.
NO AFFILIATION WITH SCHOOL
Tours are not school-sanctioned.
AGE OF MAJORITY
Passengers under the age of eighteen [18] participating on a tour must have permission from a parent or guardian. The legal age to consume alcohol at most destinations is eighteen [18]. Ceremony does not condone the use of alcohol. Neither Ceremony nor its suppliers assume responsibility for the enforcement of alcohol consumption by passengers. Abuse of alcohol can result in dismissal from the tour.
PASSENGER CONDUCT
Every passenger and if under the age of eighteen [18] a parent or guardian must sign the Ceremony Code of Conduct, the Ceremony Terms & Conditions, and the Ceremony Waiver & Release Agreement agreeing to the tour rules. The Ceremony Code of Conduct, the Ceremony Terms & Conditions, and the Ceremony Waiver & Release Agreement are available from Ceremony or at ceremony.com/forms. The instructions of destination staff are for the safety of the tour and must be obeyed at all times. Failure to obey instructions can result in dismissal from the tour. Fighting will not be tolerated, anyone involved in fighting will be dismissed from the tour. Abuse of alcohol, regardless of age, can result in dismissal from the tour. The use of illegal drugs will result in dismissal from the tour. Neither Ceremony nor its employees are responsible for passengers, or their actions while travelling. Passengers should be aware that there may be different rules of law and/or living standards and conditions outside of their home province or state and Canada or the United States and conduct themselves accordingly. Ceremony shall not be responsible for any damage, loss, injury or inconvenience resulting from different rules of law and/or living standards or any such changes and variations.
FORCE MAJEURE
Ceremony shall not be liable for any claims, losses, damages, costs, expenses, delays or loss of enjoyment, of any nature or kind whatsoever, to you or your travelling companions or group members resulting from a Force Majeure, that is an event beyond our or a supplier’s reasonable control including, but not limited to, acts of nature, strikes, lockouts or other labour disputes or disruptions, wars, blockades, insurrections, riots, earthquakes, epidemics or pandemics, weather conditions, floods or acts or restraints imposed by government authorities.
COMMENTS AND COMPLAINTS
At the destination, passengers should contact their tour representatives and representatives of suppliers immediately for assistance to remedy any problem without delay. If a problem cannot be solved, please forward the specifics of the incident in writing to Ceremony within ten [10] days after returning from the trip. Failing to do so will preclude a passenger from pursuing a claim. A monetary refund will not be offered as compensation for any post destination complaint.
PRIVACY
By registering the passenger and/or parent/guardian understands and acknowledges that Ceremony may share this personal information with companies providing travel services including, but not limited to tour operators, airlines and hotels, and with other non-travel related companies unless a written request is provided to Ceremony stating otherwise. Registered passengers and/or parents/guardians also agree to be contacted by Ceremony via email, phone, or mail with information relevant to their trip. Please see our Privacy Policy for additional details. Any photographs or videotape taken of passengers by Ceremony or its affiliates shall remain the property of Ceremony and may be used for promotional or marketing purposes without further permission or compensation.
CLASS ACTION WAIVER
To the extent permissible by local law or regulation, you and/or parent/guardian agree that the resolution of any dispute shall be conducted on an individual, not a class-wide basis and that no such proceeding may be consolidated with any other legal proceedings involving Ceremony or any other person. You further agree that you, and anyone asserting a claim for you, will not be a class representative, class member, or otherwise participate in a class, representative, consolidated or private attorney general proceeding against Ceremony.
LAWS
The Terms & Conditions, Ceremony Code and the Ceremony Waiver & Release Agreement constitute the entire legally binding agreement between Ceremony Event Travel 2019 Inc. operating as ‘Ceremony’ and the passenger and/ or the legal parent or guardian and supersede all prior or contemporaneous communications whether electronic, oral or written. The invalidity of any provision contained herein does not affect the validity of any other provision listed. This agreement shall be governed by, and action against Ceremony shall be heard in the Province of British Columbia.
By registering the passenger and/or parent/guardian agrees to the code of conduct outlined below, and acknowledges that they must be signed and given to Ceremony.
CELEBRATE LIFE
This moment in your life only happens once…and it’s worth celebrating, making memories and building stronger friendships. It’s time to celebrate the beginning of the rest of your life!
EXPERIENCE TRAVEL
By getting out of your comfort zone and into exotic adventures that will change the way you see the world.
BUILD COMMUNITY
We bring together young adults from all over the country. You might have come from different places, but you’re all heading in the same direction and Ceremony is taking you there.
ADVANCE TO ADULTHOOD
Get out of the bubble of high school and explore the freedom and independence you’ve earned. This is the perfect stepping stone to the next chapter.
OUR PRIORITY IS SAFETY
Please be aware of our guidelines that are in place to keep you and your group safe. Some are actual laws, but most are just common sense.
FIGHTING & VIOLENCE
RESPECT
DRUGS & ALCOHOL
HOTEL ROOM DAMAGE
SWIMMING
IF THE CEREMONY TRAVEL CODE OF CONDUCT IS BROKEN, THE TRAVELLER MAY RECEIVE A WARNING WITH CONDITIONS, OR COULD BE DISMISSED FROM THE PROGRAM AT PARENTS/GUARDIANS EXPENSE.
Every traveller must sign the Ceremony Travel Code of Conduct, Terms & Conditions, and Waiver & Release Agreement agreeing to the trip guidelines. The instructions given by the Ceremony Team are for the safety of the travellers and must be obeyed at all times. Neither Ceremony Travel nor its employees are responsible for travellers, or their actions while travelling. Travellers should be aware that there may be different rules of law and/or living standards and conditions outside of their home province should conduct themselves accordingly. Ceremony Travel shall not be responsible for any damage, loss, injury or inconvenience resulting from different rules of law and/or living standards or any such changes and variations. Travellers are responsible for their own actions during their Ceremony trip. Ceremony Guides are there to facilitate and support the travel experience but are not chaperones. We’re here for a short time, not a long time. So let’s make it a great time!
By registering the passenger and/or parent/guardian agrees to the Waiver and Release Agreement outlined below and acknowledges that they must be signed and given to Ceremony.
RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT (HEREINAFTER THE “WAIVER AGREEMENT”) BY SIGNING THIS DOCUMENT YOU WILL WAIVE OR GIVE UP CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION FOLLOWING AN ACCIDENT PLEASE READ CAREFULLY
TO: CEREMONY TRAVEL [CEREMONY EVENT TRAVEL 2019 INC.], IT’S HEIRS, ASSIGNS AND AFFILIATES;
I understand that I have booked with Ceremony Event Travel 2019 Inc., carrying on business as Ceremony [“Ceremony”], a corporation operating in accordance with the Business Practices and Consumer Protection Authority Act (BC), licensed in the Province of British Columbia [Consumer Protection BC License Number: 75069]. I am aware that Ceremony makes arrangements with independent suppliers who provide all of the travel services that make up the travel package that I have booked, including air travel, cruises, hotels, buses, sightseeing, car rental or other activities included in, or offered in addition to, a tour package. I am aware that Ceremony does not control, operate, own or manage any of these independent suppliers, vehicles, hotels, resorts, cruise ships, or other facilities and that it is not responsible for any claims, losses, damages, costs, expenses, delays or loss of enjoyment of any nature or kind whatsoever, to me, resulting from the acts, omissions or negligence by any of these independent suppliers, vehicles, hotels, resorts, cruise ships, or other facilities.
I am aware that participating in the travel packages offered by Ceremony could result in injury, losses, damages, costs, expenses, delays and/or loss of enjoyment to myself or travelling companions or group members.
I understand that neither Ceremony nor it’s employees or agents are responsible for travellers or their actions while travelling. I am aware that there may be different rules of law and/or living standards and conditions outside of my home province and Canada and I understand that Ceremony is not responsible for any damages, losses, injury or inconvenience resulting from different rules of law and/or living standards or any such changes and variations.
RELEASE OF LIABILITY, WAIVER OF CLAIMS AND INDEMNITY AGREEMENT
In consideration of Ceremony Travel [Ceremony Event Travel 2019 Inc.] agreeing to my participation in the tour package, I hereby agree as follows:
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FOR PARTICIPANTS UNDER THE AGE OF EIGHTEEN:
I hereby certify that I, as parent/guardian with legal responsibility for this participant of minority age do consent and agree to this/ her release and waiver of Ceremony Travel, It’s tour operators and suppliers and for myself, my heirs, assigns and next of kin, I release and agree to indemnify Ceremony Travel, it’s tour operators and suppliers from any and all liabilities, incident to this participant of minority age’s participation in the tour.